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Privacy policy

Last updated October 2026

What we collect

Contact details you send through our forms, account details for Merchant Studio users, and technical logs needed to run and secure the service.

How we use it

To respond to enquiries, provide the platform, send transactional messages and keep accounts secure. We do not sell personal data.

Client data

Data that our clients collect through their own sites belongs to them. We process it on their behalf and keep each organisation isolated.

Your rights

You can ask us to access, correct or delete your personal data by emailing hello@craysite.com.